With over 20 years of expertise in customer service, sales, and team leadership, Jennifer brings a proven record of driving results in high-volume, high-pressure environments.
Jennifer’s career began at Verizon Communications, where she spent nearly two decades advancing from Customer Service Associate to Team Leader to Facilitations Manager where she was responsible for overseeing a collective team in excess of 180 employees. Jennifer’s focus was on quality, compliance, and customer satisfaction. Known for coaching, labor relations expertise, and sales achievements, Jennifer’s Proven ability to develop, motivate, and guide high-performance teams to meet productivity and financial goals.
Jennifer is dedicated to delivering operational excellence and fostering a collaborative environment that supports both team and business objectives.